Privacy policy of inspektour International GmbH

The provisions of the EU General Data Protection Regulation (hereinafter referred to as DSGVO) apply throughout Europe. We would like to inform you about the processing of personal data carried out by our company in accordance with this regulation (compare articles 13 and 14 DSGVO). If you have any questions or comments about this data protection declaration, you can send them at any time to the email address given in section 1.2 or 1.3.

Table of contants:

1. Overview

1.1 Scope

1.2 Responsible party

1.3 Data protection officer 

2. Data processing in detail 

2.1 General information on the data processing operations 

2.2 Accessing the website 

2.3 Newsletter 

2.4 Application 

2.5 Customer message 

2.6 DESTINATION BRAND

2.7 Data & Tools

2.8 Information desk

3. Data subject rights

3.1 Right to object

3.2 Right to information

3.3 Right to rectification 

3.4 Right to erasure (“right to be forgotten”)

3.5 Right to restriction of processing 

3.6 Right to data protability 

3.7 Right of revocation in the case of consent 

3.8 Right of complaint 

1. Overview

In this section of the Privacy Policy you will find information on the scope of application, the data controller and its data protection officer.

1.1 Scope

On this page we inform you about the type, scope and purpose of the personal data collected by inspektour international GmbH Tourismus, which is processed both when you visit this homepage (https://www.destination-brand.com/) and during other processing under our responsibility, which is not related to this homepage.

1.2 Responsible party

The person responsible for data processing – i.e. the person who decides on the purposes and means of the processing of personal data – in connection with the processing operations is

inspektour GmbH
Osterstraße 124
D-20255 Hamburg
Telephone: +49 (0) 40 414 3887 40
E-Mail: info@inspektour.de

1.3 Data protection officer

You can contact our data protection officer using the contact details provided under

2. Data processing in detail

In this section of the data protection declaration, we inform you in detail about the processing of personal data. For better clarity, we structure this information according to specific functionalities.

2.1 General information on the data processing operations

Unless otherwise stated, the following applies to all processing operations described below:

No obligation to provide

There is neither a contractual nor a legal obligation to provide personal data. You are under no obligation to provide data.

Consequences of not providing data

In the case of required data (data that is marked as mandatory when entered), failure to provide the data will result in the relevant service not being provided. Otherwise, failure to provide the data may mean that our services cannot be provided in the same form and quality.

Transmission to government authorities

We only transfer personal data to state authorities (including law enforcement agencies) if this is necessary for the fulfilment of a legal obligation to which we are subject (legal basis: Art. 6 para. 1 c) DSGVO) or if it is necessary for the assertion, exercise or defence of legal claims (legal basis Art. 6 para. 1 f) DSGVO).

Storage period

We do not store your data for longer than we need it for the respective processing purposes. If the data is no longer required, it is regularly deleted, unless its temporary storage is still necessary. Reasons for this may be, for example, the following:

  • Fulfilment of retention obligations under commercial and tax law
  • Preservation of evidence for legal disputes within the framework of the statutory limitation provisions.

Categories of recipients

In addition to the categories of recipients explicitly listed below, personal data is also transferred to the following categories of recipients: Shipping service providers, telephone and fax providers.

Categories of data

  • Account data: Login/user ID and password
  • Personal master data: Title, salutation/gender, first name, last name, date of birth
  • Address data: street, house number, if applicable address additions, postcode, city, country
  • Contact data: Telephone number(s), fax number(s), e-mail address(es).
  • Registration data: Information about the service through which you have registered; timing and technical information about registration, confirmation and deregistration; data provided by you when registering.
  • Order data: Products ordered, prices, payment and delivery information.
  • Payment data: Account data, credit card data, data on other payment services such as Paypal
  • Access data: Date and time of the visit to our service; the page from which the accessing system accessed our site; pages called up during use; data for session identification (session ID); also the following information of the accessing computer system: Internet protocol address (IP address) used, browser type and version, device type, operating system and similar technical information.
  • Application data: Curriculum vitae, references, proofs, work samples, certificates, pictures.
  • Data according to Art. 9 DSGVO: Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometric data uniquely identifying a natural person, health data or data concerning a natural person’s sex life or sexual orientation.

2.2 Accessing the website

This describes how we process your personal data when you access the website.

Information on processing

data category Purpose Legal basis Legitimate interest, if applicable Storage period
Access data Establishing connections, displaying the contents of the service, detecting attacks on our site based on unusual activity, diagnosing errors. Safeguarding legitimate interests (Art. 6 para. 1f DSGVO) Proper functioning of services, security of data and business processes, prevention of misuse, prevention of damage due to interference with information systems permanent

Recipients of the personal data

Recipient category Data concerned Legal basis of the transfer Legitimate interest, if applicable
Map service Access data Consent (Art. 6 para. 1a DSGVO) Display of additional information for comfortable use of the website
Webfonts Access data Consent (Art. 6 para. 1a DSGVO) Optimised presentation of the website
Video services Access data Consent (Art. 6 para. 1a DSGVO) Display of additional information for comfortable use of the website
Hosting service provider Access data Order processing (Art. 28 DSGVO)

Content providers that transfer data to third countries

Name of the service How it works Data categories If applicable, adequacy decision (Art. 45 GDPR) Where applicable, appropriate safeguards, (Art. 46 GDPR)

A transfer of personal data to recipients in third countries does not take place in this processing and is also not planned.

Tracking to analyse and optimise our services and their use as well as to measure the success of advertising campaigns and optimise the display of advertisements

Below we describe how your personal data is processed using tracking technologies to analyse and optimise our services and for advertising purposes.

The description of the tracking methods also includes information on how you can prevent or object to the data processing. Please note that the so-called “opt-out”, i.e. the refusal of processing, is usually stored via cookies. If you use our services via a new terminal device or in a different browser, or if you have deleted the cookies set by your browser, you will have to declare your rejection again.

The tracking methods described only process personal data in pseudonymous form. A connection with a concrete, identified natural person, i.e. a combination of the data with information about the bearer of the pseudonym, does not take place.

Purposes of the processing

The analysis of user behaviour by means of tracking helps us to check the effectiveness of our services, to optimise them and adapt them to the needs of the users as well as to correct errors.

Tracking to measure the success of advertising campaigns helps us to optimise our ads for the future.

Legal basis of the processing

Consent in accordance with Art. 6 para. 1 lit. a DSGVO.

The tracking methods used in detail

Name of the service Functionality Possibility to prevent processing (opt-out) Data transfer to third country? If applicable, adequacy decision (Art. 45 GDPR) Where applicable, appropriate safeguards, (Art. 46 GDPR)
Google Analytics Web analysis service About the cookie and privacy settings Yes – USA No EU-U.S. Privacy Shield

2.3 Newsletter

What happens to your personal data in connection with a subscription to our newsletter is described here:

Information on processing

Data category Purpose Legal basis Legitimate interest, if applicable Storage period
E-Mail-address Verification of registration Double opt-in procedure, newsletter delivery Consent (Art. 6 para. 1a DSGVO) Duration of the newsletter subscription
Personal master data Personalisation of the newsletter Consent (Art. 6 para. 1a DSGVO) Duration of the newsletter subscription
Registration/deregistration data Traceability of successful newsletter registration/confirmation/unsubscription Safeguarding legitimate interests (Art. 6 para. 1f DSGVO) Proof of successful newsletter subscription/confirmation/unsubscription Duration of the newsletter subscription (Unsubscribe data, unlimited to meet accountability requirements)
Usage profile data Newsletter / Tracking Interest-orientated design of the newsletter Safeguarding legitimate interests (Art. 6 para. 1f DSGVO) Improvement of our service, advertising purposes Duration of the newsletter subscription

Recipients of the personal data

Recipient category Data concerned Legal basis of the transfer Legitimate interest, if applicable
Service provider for newsletter dispatch all data mentioned under 2.3.1 Order processing (Art. 28 DSGVO)

Transfer of personal data to third countries

A transfer of personal data to recipients in third countries does not take place in this processing and is also not planned.

2.4 Application

In an ongoing application process, we process your personal data in the following ways:

Information on processing

Data category Purpose Legal basis Legitimate interest, if applicable Memory duration
Address data, contact data Identification, contacting, communication for contract initiation Contract (Art. 6 para. 1b DSGVO) 6 months, possibly 3 years if consent is given
Personal master data Identification, contact, age verification Contract (Art. 6 para. 1b DSGVO) 6 months
Application data Applicant selection Contract (Art. 6 para. 1b DSGVO) 6 months

Recipients of personal data

Recipient category Data concerned Legal basis of the transfer Legitimate interest, if applicable

A transfer of personal data to other bodies does not take place during this processing and is also not planned.

2.5 Kundenmeldungen

You can find out how we process your personal data when you contact us here:

Processing information

Data category Purpose Legal basis Legitimate interest, if applicable Storage period
Personal master data, contact data, content of enquiries/ complaints/ concerns etc. Processing of customer messages Contract (Art. 6 para. 1b DSGVO), safeguarding legitimate interests (Art. 6 para. 1f DSGVO) Customer loyalty, improving our service 5 years after project completion

Recipients of personal data

Recipient category Data concerned Legal basis of the transfer Legitimate interest, if applicable
Project/cooperation partners, authorities and communities of interest Personal master data, contact data, content of enquiries/ complaints/ concerns etc. Contract (Art. 6 para. 1b DSGVO), safeguarding legitimate interests (Art. 6 para. 1f DSGVO) Improving joint action with the respective project/cooperation partners

Transfer of personal data to third countries

Receiver Data categories If applicable, adequacy decision (Art. 45 GDPR) Where applicable, appropriate safeguards, (Art. 46 GDPR)

A transfer of personal data to recipients in third countries does not take place in this processing and is also not planned.

2.6 DESTINATION BRAND

You can find out how we process your personal data in the context of DESTINATION BRAND here:

Processing information

Data categories Purpose Legal basis Legitimate interest, if applicable Storage period
Personal master data, contact data, lists of participants, photos, project/process content, content of the concern, complaints, etc. Implementation and processing of DESTINATION BRAND, market research activities in the course of DESTINATION BRAND Contract (Art. 6 para. 1b DSGVO), Consent (Art. 6 para. 1a DSGVO) 10 years after project completion

Recipients of personal data

Recipient category Data concerned Legal basis of the transfer Legitimate interest, if applicable
Project/cooperation partners, authorities and communities of interest Personal master data, contact data, content of enquiries/ complaints/ concerns etc. Contract (Art. 6 para. 1b DSGVO), safeguarding legitimate interests (Art. 6 para. 1f DSGVO) Improving joint action with the respective project/cooperation partners

Transfer of personal data to third countries

Receiver Data categories If applicable, adequacy decision (Art. 45 GDPR) Where applicable, appropriate safeguards, (Art. 46 GDPR)

A transfer of personal data to recipients in third countries does not take place in this processing and is also not planned.

2.7 Data & Tools

Processing information

Data categories Purpose Legal basis Legitimate interest, if applicable Storage period
Personal master data, contact data, lists of participants, photos, project/process content, content of the concern, complaints, etc. Conducting guest, service provider/resident/employee surveys, commissioned market research activities, conducting lectures, workshops and moderations, processing studies and concepts Contract (Art. 6 para. 1b DSGVO), Consent (Art. 6 para. 1a DSGVO) 10 years after project completion

Recipients of personal data

Recipient category Data concerned Legal basis of the transfer Legitimate interest, if applicable
Project/cooperation partners, authorities and communities of interest Personal master data, contact data, content of enquiries/ complaints/ concerns etc. Contract (Art. 6 para. 1b DSGVO), safeguarding legitimate interests (Art. 6 para. 1f DSGVO) Improving joint action with the respective project/cooperation partners

Transfer of personal data to third countries

Receiver Data categories If applicable, adequacy decision (Art. 45 GDPR) Where applicable, appropriate safeguards, (Art. 46 GDPR)

A transfer of personal data to recipients in third countries does not take place in this processing and is also not planned.

2.8 Information desk

You can find out how we process your personal data within the framework of the information desk here:

Processing information

Data category Purpose Legal basis Legitimate interest, if applicable Storage period
Personal master data, contact data, lists of participants, photos, project/process content, content of the concern, complaints, etc. Processing and editing of DESTINATION BRAND results and data from source market analyses Contract (Art. 6 para. 1b DSGVO), Consent (Art. 6 para. 1a DSGVO) 10 years after project completion

Recipients of personal data

Recipient category Data concerned Legal basis of the transfer Legitimate interest, if applicable
Project/cooperation partners, authorities and communities of interest Personal master data, contact data, content of enquiries/ complaints/ concerns etc. Contract (Art. 6 para. 1b DSGVO), safeguarding legitimate interests (Art. 6 para. 1f DSGVO) Improving joint action with the respective project/cooperation partners

Transfer of personal data to third countries

Receiver Data categories If applicable, adequacy decision (Art. 45 GDPR) Where applicable, appropriate safeguards, (Art. 46 GDPR)

A transfer of personal data to recipients in third countries does not take place in this processing and is also not planned.

3. data subject rights

3.1 Right to object

You have the right to object at any time with future effect to the processing of personal data relating to you which is carried out pursuant to Article 6(1)(e) or (f) DSGVO on grounds relating to your particular situation; this also applies to profiling based on these provisions.

You can exercise the right of objection free of charge.

3.2 Right to information

You have the right to know whether personal data concerning you is being processed by us, which personal data it is, if any, as well as further information in accordance with Art. 15 DSGVO.

3.3 Right of rectification

You have the right to request that we correct any inaccurate personal data relating to you without undue delay (Art. 16 DSGVO). Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

3.4 Right to erasure (“right to be forgotton”)

You have the right to demand that we delete personal data relating to you without delay, provided that one of the reasons set out in Article 17(1) of the GDPR applies and the processing is not necessary for one of the purposes regulated in Article 17(3) of the GDPR.

3.5 Right to restriction of processing

You have the right to request a restriction in the processing of your personal data if one of the conditions regulated in Art. 18(1)(a) to (d) DSGVO applies.

3.6 Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. Furthermore, you have the right to transfer this data to another controller without hindrance from us or to obtain that a direct transfer is made by us, if this is technically possible. This should always apply if the basis of the data processing is consent or a contract and the data is processed automatically. Accordingly, this does not apply to data held only in paper form.

3.7 Right of revocation in the case of consent

If the processing is based on your consent, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

3.8 Right of complaint

You have the right to lodge a complaint with a supervisory authority.